MYMOVE.com does not charge for our services — in fact, we don’t ask for or accept payment on our site. Charges from USPS® will appear as ":USPS CHANGE OF ADDRESS 800-238-3150 TN" on your bank statement.
Unfortunately, there are several third-party sites that charge anywhere from $19 to $79 for packages advertised to include a change-of-address service. These third-party sites are not affiliated with USPS® nor MYMOVE.com. We recommend checking your bank statement, or working with your banking provider to try to identify the company that charged you.